Terms of Service
Welcome to Cosmic Bytes. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
1. General
Cosmic Bytes operates an online store offering cosplay contact lenses, wigs, costumes, accessories, and other cosplay-related products.
By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable laws.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information on our website are accurate.
However, actual product colors may vary depending on lighting, photography, and your device or screen settings.
Product availability is subject to change without notice.
3. Pricing & Payments
All prices displayed on our website are in Philippine Peso (₱) unless otherwise stated.
Prices, promotions, discounts, and product availability may change at any time.
Orders are subject to successful payment confirmation. We reserve the right to correct pricing errors and cancel or adjust an order affected by an obvious pricing error.
4. Orders
After placing an order, you will receive an order confirmation. An order confirmation does not necessarily guarantee that the order has been accepted or fulfilled.
We reserve the right to refuse, cancel, or limit orders when necessary, including in cases involving suspected fraud, incorrect pricing, product availability issues, or other circumstances that may affect the transaction.
5. Shipping & Delivery
Orders are shipped to the address provided by the customer at checkout.
Customers are responsible for ensuring that their shipping information is complete and accurate. Cosmic Bytes is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delivery times may vary depending on the courier, destination, weather, holidays, and other circumstances beyond our control.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our Refund Policy.
Certain products may not be eligible for return or exchange due to their nature, hygiene considerations, or applicable laws.
Please review our Refund Policy before placing an order.
7. Contact Lenses
Customers are responsible for selecting the correct lens specifications and following the manufacturer's instructions for proper use, cleaning, storage, and replacement.
Do not use contact lenses beyond their recommended replacement period.
If you experience discomfort, irritation, redness, pain, or changes in vision while wearing contact lenses, discontinue use and consult an appropriate eye-care professional.
8. Intellectual Property
All content on the Cosmic Bytes website, including text, graphics, logos, photographs, product information, and other materials, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our website content for commercial purposes without our prior written permission.
9. Website Use
You agree not to use our website for unlawful purposes or in a manner that may damage, disrupt, or interfere with the operation or security of the website.
We reserve the right to restrict or terminate access to the website when necessary.
10. Third-Party Services & Links
Our website may contain links to third-party websites, platforms, or services. These third parties operate independently and may have their own terms and privacy policies.
Cosmic Bytes is not responsible for the content, policies, or practices of third-party websites or services.
11. Limitation of Liability
To the extent permitted by applicable law, Cosmic Bytes shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with the revised Last Updated date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
If you have questions regarding these Terms of Service, please contact Cosmic Bytes through our Contact Us page.